Redesigned a tour booking platform from the ground up, focusing on improving UI/UX, enhancing visual presentation, introducing customizable tour options, and streamlining the booking process to boost conversions.
timeline:
4 months
team:
individual
tools
Figma
Miro
Jira
disiplines:
Research
UX Design
Interaction Design
UI Design
summary:
A full redesign of the touriks platform, focusing on UI/UX improvements, the integration of new features, and the implementation of a more robust content management system.
client's goals and objectives:
Enhance user experience and interface design.
Boost conversion rates for tour bookings.
Improve tour presentation with enhanced visuals and descriptions.
Introduce personalized and customizable tour options.
Strengthen brand identity and customer engagement.
1.
discovery
01
Business Requirements & Competitor Analysis
Defined clear business requirements and conducted in-depth competitor analysis to align Touriks’ goals with market trends, uncover opportunities, and shape a user-focused, innovative platform.
02
User Personas
Utilizing AI-driven analysis of over 5000 Google reviews, I extracted insights into users’ backgrounds, interests, values, behaviors, goals, and pain points, enabling us to create detailed user personas.
03
UX Sketches
Created detailed UX sketches for Touriks to visualize ideas, explore user interactions, and lay the foundation for an intuitive and engaging design.
04
User Flows
Designed intuitive user flows for Touriks to ensure seamless navigation, enhance user experience, and guide users effortlessly from discovery to booking.
05
Design System
Developed a comprehensive design system for Touriks, ensuring consistency, scalability, and a cohesive user experience across the platform.
2.
design
01
Desktop Experience Design
Crafted desktop screens for Touriks with a focus on maximizing functionality and visual appeal, delivering an optimized experience for larger displays.
02
Mobile Experience Design
Designed mobile screens to provide a seamless, responsive experience, ensuring usability and engagement across all devices.
03
High Fidelity Prototypes
To simulate the final product and gather feedback from stakeholders, I created high fidelity prototypes ensuring that the design and functionality align with their needs.
Innovating Rewards & Loyalty Through Creative Design