01 Discovery Workshop
Conducted design workshops with the client and their TMR to uncover insights and discover their needs and wants. These workshops also helped frame the problem. Also, it helped me understand the back-end to unitize the connection with the front-end app better.
02 Internal Sprints
Ran internal sprints, did user testing and interviews, gathered and analysed data from both directions, digital products and paper process. By understanding and analysing data, we were able to make more informed decisions, improve operations, and understand the user better.
03 UX Visualisation
Created UX sketches to help the team identify pain points, improve usability, and optimize user experience.
04 Design System
The design not only addressed immediate needs but also set the stage for long-term growth by introducing a scalable design system. This system was crafted to ensure consistency, streamline future updates, and adapt seamlessly to evolving requirements, making it a robust foundation for the platform’s expansion.
04 High Fidelity Prototypes
To simulate the final product and gather feedback from stakeholders, we created high-fidelity prototypes ensuring that the design and functionality align with their needs.
05 User Testings & Final Feedback Sessions
Conducting user testing and final feedback sessions is crucial for several reasons: to validate design decisions, identify usability issues, and ensure user satisfaction & stakeholder confidence.
